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Switched On Australia - News

our news Keep up with the latest happening at Switched On!

  • April 22, 2013
    Apple software bug hits customers
  • April 22, 2013
    Switch On to the NBN
  • April 11, 2013
    We've changed our name

Top Headlines

These are our top headlines...

April 22, 2013
Switch On to the NBN

Switch On to NBN!

The NBN (National Broadband Network) has arrived to Switched On Australia! If you are in an active NBN area then we can hook you up! Prices start from $64.95. ...

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April 22, 2013
Apple customers hit by software bug

Apple customer hit by software bug

IPhone customers are potentially being overcharged by hundreds/thousands of dollars, due to a software bug that is leading to excessive data being drained from customer’s mobile plans...

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April 11, 2013
The TCP Code is helping protect our customers

Protecting Our Customers - The New TCP Code

The Australian communication and media authority (ACMA) has recently registered the new telecommunications consumer protection (TCP) code. The code outlines how providers should engage with their customers. The code was developed by the communications alliance (CA) in order to help protect our consumers ...

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April 11, 2013
We've changed our name!

Switched On Victoria is now Switched On Australia!

Out with the old and in with the new! Saying goodbye to Switched On Victoria and hello to Switched On Australia. With customers in every state across Australia it only seemed right that we changed our ...

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April 11, 2013
Forced upgrade to Telstra 3G

Telstra Mobile 2G to 3G Migration

In our effort to constantly bring you the best service possible we've been busy working on gaining access to the Telstra 3G mobile network for our Telstra SIM only customers. And it's finally happening! Beginning ...

.... Read More
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Latest From The Twittersphere

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Most Popular Blog Posts

Quick Tip 1

Let us know as soon as you notice something wrong with your service. Often people let issues continue without notifying us until it's too late and their service has stopped completely.

Quick Tip 2

If you're having trouble paying, make sure you call us and let us know. We're always here to help our customers, even when the times are tough..

Quick Tip 3

If you're noticing issues with your mobile phone or even ADSL internet, try turning it off (the phone or your modem/router), leave it off for 30 seconds, and then turn it back on again. A simple power cycle is sometimes all it needs.



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The Important Stuff


Switched On's Promise


  • Here at Switched On there's one thing we pride ourselves on more than anything else, and that's our customer service. We believe our customers are more than just numbers, and more than names on a screen. They're people and they're just as much part of Switched On as its staff. So because of this we aim to treat our customers with the highest level of importance and even friendship. If you ever need help with anything at all, have any sort of question, or even just want to have a chat, please give us a call on 1300 455 620 during normal business hours (Mon - Fri; 9:00 am - 5:30 pm) and we'll be glad to hear your voice.























As part of our commitment to providing you with the highest standard of service and compliance within the telecommunications industry, Switched On Australia is a proud member of the following regulatory bodies.

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