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Switched On Australia - Testimonials

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What they say about us

  • Testimonials - Feedback

    "Switched On have been great especially with their customer service, no longer do I have to wait endlessly on hold. They also tailor made a specific plan to suit my business needs and have saved me over $200 each month. I would recommend them to anyone who is sick of poor customer service and wanting to save a bit of money."

    Biag Occhino, Owner - Biag Occhino & Associates

  • Testimonials - Feedback

    "I had been having some problems with transferring my services over to Switched On from my previous company, but I have really appreciated that every time I've called Switched On for their assistance I have spoken with the same people and they know me, understand my problem, and they always do their best to help me out. I find them personable, and especially love their customer service."

    Stephen,, Seal Bay - SA

  • "I absolutely love Switched On! I love it when I call and that I actually know who I'm speaking to and they also know my name. Their customer service is great!"

    Shannon, Mitcham - VIC

  • "I call the Switched On team nearly 3 times a week just to have a chat with them. I really like the company and the service they provide. It makes me comfortable knowing that the whole team is there at my beck and call."

    Leah, Bega - NSW

  • "Switched On have been great ever since I switched to them in 2009. Their customer service is exceptional and I get to speak to someone straight away... and I've also saved money."

    Alan Didak, Collingwood Football Club player

  • "Switched On's customer service is outstanding - a thousand times better than my previous phone company. Thank you Switched On!"

    Rodney, Sunbury - VIC




  • Testimonials - Feedback

    "I recently had a fault with my phone and advised your customer support team that I needed this phone back up for very important reasons. Your team lodged the fault and within an hour was able to get a technician out to fix my phone. Thank you for helping me through this step by step, I felt like I was always looked after and received calls from my customer support consultant very promptly. Also whenever I've phoned Switched On, I've been able to speak to someone within seconds!"

    Janice, New Farm - QLD

  • Testimonials - Feedback

    "Switched On is a wonderful company and I’m so happy to be with you and not with my previous company. As I’m getting older, all I want is to speak to someone who can help me, and with my previous company I’m on hold every time for 30 minutes then speaking with computers, but with Switched On I always speak to someone within a matter of minutes. I've also halved by bill since being with Switched On, so I am telling all my friends and family about how happy I am with your company and thank you for everything."

    Jeannette, Nhill - VIC



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The Important Stuff


Switched On's Promise


  • Here at Switched On there's one thing we pride ourselves on more than anything else, and that's our customer service. We believe our customers are more than just numbers, and more than names on a screen. They're people and they're just as much part of Switched On as its staff. So because of this we aim to treat our customers with the highest level of importance and even friendship. If you ever need help with anything at all, have any sort of question, or even just want to have a chat, please give us a call on 1300 455 620 during normal business hours (Mon - Fri; 9:00 am - 5:30 pm) and we'll be glad to hear your voice.























As part of our commitment to providing you with the highest standard of service and compliance within the telecommunications industry, Switched On Australia is a proud member of the following regulatory bodies.

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