bundle plans

ADSL & HomeTalk Bundle Plans

Simply choose the correct plan below for your Zone for further details. When you're ready, click "Apply Now" for the specialised sign up form for your exclusive promotional offer!

Total min. Cost
Monthly Data Included
Download Speed
Upload Speed
Shaped
Local Calls - untimed
National Calls
Mobile Calls
13/1300 Numbers
Flagfall (timed calls)
International Calls

Bundle Unlimited
Zone 1

$89

$2376 over 24 months
Unlimited
20 Mbps
1 Mbps
Yes
Included
Included
35c /minute
45c /call
45c /call
From 14c /minute*

Bundle Unlimited
Zone 2 & 3

$109

$2856 over 24 months
Unlimited
20 Mbps
1 Mbps
Yes
Included
Included
35c /minute
45c /call
45c /call
From 14c /minute*

Need to know what your zone is? Give us a call on 1300 455 620.

Important Information

Things You Need to Know

General Terms

24-Month Minimum Contract terms apply ADSL/ADSL2+ & HomeTalk bundle plans.
Where an additional service is required but all ports for telephone services are occupied, an additional NDI will need to be installed. This will be treated as a new service.
We will provide the service at the address you nominate. If you relocate, Switched On may not be able to provide you with the same offer and you may incur relocation and/or cancellation charges.
No peak or off-peak restrictions.
All charges quoted are inclusive of GST.
To see how much data you might need, use our simple tool here.

Important Information About ADSL/ADSL2+

All internet services come with a free mailbox and access to 'MyInbox' - an online webmail service.
ADSL/ADSL2+ is not available in all areas.
Both downloads and uploads count towards your monthly data quota.
You wont be charged extra if you exceed your monthly data quota, but your download/upload speeds will be slowed down to 256kbps/256kbps.
You need an approved ADSL/ADSL2+ capable modem that is compatible with the Switched On Australia network. If your existing hardware is not compatible, we can provide the necessary hardware for a fee. Please contact customer service on 1300 455 620 for more information.
Actual download and uploads speeds will be affected by many external factors which include the number of end-users using the service at the same time, the hardware, software and software configuration, the connection method within the premises and the type/source of content being downloaded.
Download speeds on devices connected via a Wi-Fi modem or network extender may be slower than on devices connected by ethernet cable.
About 70% of customers on the 8Mbps plan can access speeds around 6Mbps or more. About 50% of customers on the 20Mbps plan can access speeds around 10Mbps or more. Some existing customers may need to purchase a new modem to achieve speeds in excess of 8Mbps.

Important Information About HomeTalk Services

All timed calls are billed in 60 second blocks.
All sensis calls are excluded from any included credit and are charged on top of the monthly access fee.

General Fees & Charges

A payment processing fee is charged for all Switched On bills not paid by direct debit. For Visa/MasterCard the rate is 2% of the payment amount, INC GST. For Diners Club/American Express the rate is 3.9% of the payment amount, INC GST. BPay and Post Office payment methods also incur additional charges. Visit our Bill Payment Fees FAQ for more information on these fees and the exemptions that may be available to you.
Early Termination Fee: $40 for every month remaining in the term of your 24-Month Agreement.
A fee of $20 applies when switching to a plan of equal or lesser value (we'll cover this fee if you are switching to a higher plan).

Additional Fees & Charges

Disconnection Fees	Standard Connection / Relocation	New Line Connection	In-place line connection with technician
$75.00	$72.57	$367.77	$153.75

Service Call Out Charge (M-F; 8am-5pm)*	Service Call Out Charge - after hours	Incorrect Call Out Charge (M-F; 8am-5pm)*	Incorrect Call Out Charge - after hours
$104.54	$332.10	$156.84	$393.58

Labour Charge (M-F; 8am-5pm)*	Labour Charge - after hours
$61.50	$71.28

* Excludes Public Holidays

Additional Services Charges

Message Bank	Call Control	Silent Number	Calling Number Display	Fax Duet
$7.00	$4.00	$3.60	$7.00	$7.00

What Payment Methods do we accept?
- BPay
  
  BPAY through your Bank
- Post Billpay
  
  At any Australia Post Office
- Over the Phone
  
  Automated pay by Phone Service
- Online
  
  Pay via our website with your Customer Number & Password
- Direct Debit
  
  Direct Deposit to our Bank Account
- Mail
  
  Mail Cheque or Money Order
International Call Rates

*International Call Rates to Top 7 Countries.

Applicable rates for Top 7 International locations only. These are Canada, China, Germany, Ireland, New Zealand, UK, and USA.

Please check our International Call Rates for other countries and their applicable rates.