10GB of data per month and no additional charges for going over.
Cost of 1MB of Data (included in allowance) = $0.00488
No peak or off peak limitations.
Free mailbox and access to MyInbox - online webmail.
12Mbps for downloads and 1Mbps for uploads.
You can choose to boost your speeds with one of the following speed booster packs:
$10 per month
$15 per month
$20 per month
Your downloads and uploads will be shaped to 256kbps for the remainder of the billing cycle, and will return to full speed once the cycle date has passed.
Things You Need to Know
Minimum Contract terms apply to both stand alone NBN plans and NBN/VoIP bundle plans.
Where an additional service is required but all ports for telephone services are occupied, an additional ONT will need to be installed. This will be treated as a new service.
We will provide the service at the address you nominate. If you relocate, Switched On may not be able to provide you with the same offer and you may incur relocation and/or cancellation charges.
No peak or off-peak restrictions.
All charges quoted are inclusive of GST.
Important Information About NBN
All internet services come with a free mailbox and access to 'MyInbox' - an online webmail service.
NBN is not available in all areas.
You wont be charged extra if you exceed your monthly data quota, but your download/upload speeds will be slowed down to either 256kbps/256kbps, 512kbps/512kbps, or 1Mbps/1Mbps depending on your plan type.
You need an approved NBN capable modem that is compatible with the Switched On Australia network. If your existing hardware is not compatible, we can provide the necessary hardware for a fee. Please contact customer service on 1300 455 620 for more information.
Actual download and uploads speeds will be affected by many external factors which include the number of end-users using the service at the same time, the hardware, software and software configuration, the connection method within the premises and the type/source of content being downloaded.
Download speeds on devices connected via a Wi-Fi modem or network extender may be slower than on devices connected by ethernet cable.
General Fees & Charges
A payment processing fee is charged for all Switched On bills not paid by direct debit. For Visa/MasterCard the rate is 1.6% of the payment amount, INC GST. For Diners Club the rate is 3.5% of the payment amount, INC GST. BPay and Post Office payment methods also
incur additional charges. Visit our Bill Payment Fees FAQ for more information on these fees and the exemptions that may be available to you.
Early Termination Fees (ETF) apply for any disconnections prior to the contract termination date. ETF is calculated at $30 multipled by the months remaining in your contract term.
A fee of $20 may apply when switching to another plan, or for NBN booster packs applied after the contract has commenced.
Stand Alone NBN - 12 Month Contract
Stand Alone NBN - 24 Month Contract
Additional Fees & Charges
Connection / Relocation
Equivelant to your applicable ETF
Same as your initial connection fees.
Out Charge (M-F; 8am-5pm)*
Out Charge (after hours)
Call Out Charge (M-F; 8am-5pm)*
Call Out Charge (after hours)
*Excludes Public Holidays
What Payment Methods do we accept?
BPAY through your Bank
At any Australia Post Office
Over the Phone
Automated pay by Phone Service
Pay via our website with your Customer Number & Password
Direct Deposit to our Bank Account
Mail Cheque or Money Order
Depending on the type of service you want and what
hardware you already have, you may need to purchase some additional hardware
in order to access either the NBN or VoIP services offered by Switched On
Australia. Don't worry, we've got you covered. One of the 3 options below can
be purchased in order to utilise the different services offered over our NBN
and VoIP networks, and we can even arrange a payment plan where
appropriate so you don't have to worry about paying everything all at once.
Gigaset A510 IP
NBN/ADSL2+ Modem with 4 cable ports WiFi, USB and
Basic single port ATA (Analogue Telephone
VoIP enabled handset with HD Sound with HDSP,
handsfree and support for up to 3 parallel calls.