• All internet services come with a free mailbox and access to 'MyInbox' - an online webmail service.
• NBN is not available in all areas.
• You wont be charged extra if you exceed your monthly data quota, but your download/upload speeds will be slowed down to either 256kbps/256kbps, 512kbps/512kbps, or 1Mbps/1Mbps depending on your plan type.
• You need an approved NBN capable modem that is compatible with the Switched On Australia network. If your existing hardware is not compatible, we can provide the necessary hardware for a fee. Please contact customer service on 1300 455 620 for more information.
• Actual download and uploads speeds will be affected by many external factors which include the number of end-users using the service at the same time, the hardware, software and software configuration, the connection method within the premises and the type/source of content being downloaded.
• Download speeds on devices connected via a Wi-Fi modem or network extender may be slower than on devices connected by ethernet cable.